Privacy Policy

Last updated: 17 August 2026

How your photograph is used

Your uploaded photograph is sent securely to our image-processing providers only to validate the photo, create your selected artwork, and check likeness. Travel Portraits and Cinematic Travel Portraits are created with OpenAI. Seasonal festival portraits, validation, and likeness checks use Google Gemini. YatraCanvas does not publish your photograph or add it to a public gallery.

Children’s photographs

A child’s photograph may be uploaded only by, or under the supervision of, their parent or legal guardian. The parent or guardian must have authority to provide the photograph and consent to its AI processing.

Guest and account storage

During the guest experience, small generated-memory previews and usage information may be stored on your device. If you sign in, finished generated memories you create while signed in are stored in a private Supabase account archive so you can access them from another device. The archive is not public and images are delivered through expiring secure links.

Payment processing

Payments are processed by Razorpay. YatraCanvas stores the package, amount, payment status and Razorpay transaction references needed to add memories, prevent duplicate fulfilment and provide support. YatraCanvas does not receive or store your complete card, bank or UPI credentials.

What we do not keep

Your original uploaded photograph is processed for the active request and is not intentionally stored as account content by YatraCanvas. Provider processing may be subject to each provider’s security and retention practices.

Usage and service records

We keep limited account, credit, generation, cost, latency, retry and error information to operate the service, prevent abuse and resolve support requests. An anonymous session cookie and limited technical records are also used to enforce complimentary-creation limits.

Retention and deletion

You can remove a saved account memory directly from My Journey and remove device-only previews by clearing this site’s browser data. You can submit an account-deletion request from My Journey or contact support@yatracanvas.com.

Contact

For privacy or deletion questions, contact support@yatracanvas.com.